Work-from-home support roles hiring this month - any advice?

I found several remote customer-support roles that do not need a degree, and I have applied to a few as a marketing coordinator. I do not usually post, so bear with me. Most want a quiet workspace and reliable internet.

Ask about the schedule and what happens when call volume drops. Some roles cut hours in slow seasons.

Thanks for writing this out. I went through something close to it last year, and it got easier once I kept a simple log of every call and form.