Work-from-home support roles hiring this month after 9 years as a mechanic

A company is hiring remote support agents on a rolling basis this month. There are 9 people counting on me, so I am trying to be careful. They use a short typing and listening test. What should I know about the test?

Ask about the schedule and what happens when call volume drops. Some roles cut hours in slow seasons.

Read reviews from current staff on job-review sites before you accept.