Work-from-home support roles hiring this month after 18 years as a teaching assistant

A company is hiring remote support agents on a rolling basis this month. I would rather hear the honest version than the polite one. They use a short typing and listening test. Has anyone taken one of these jobs?

Legitimate ones never ask for money up front. If they ask you to buy equipment first, walk away.

Ask about the schedule and what happens when call volume drops. Some roles cut hours in slow seasons.