Work-from-home support roles hiring this month after 16 years as a customer-service rep

I found several remote customer-support roles that do not need a degree, and I have applied to a few as a customer-service rep. The schedules are set in advance, including some weekends. Are there warning signs I should look for?

Read reviews from current staff on job-review sites before you accept.

The test was a short typing check and a role-play call. Practising with a friend helped a lot.