Work-from-home support roles hiring this month after 10 years as a home health aide

I found several remote customer-support roles that do not need a degree, and I have applied to a few as a home health aide. I have been trying to stay organised about it. They use a short typing and listening test. Has anyone taken one of these jobs?

The test was a short typing check and a role-play call. Practising with a friend helped a lot.