Work-from-home support roles hiring this month

A company is hiring remote support agents on a rolling basis this month. There are 10 people counting on me, so I am trying to be careful. The schedules are set in advance, including some weekends. Has anyone taken one of these jobs?

Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

The test was a short typing check and a role-play call. Practising with a friend helped a lot.