Work-from-home support roles hiring this month

I found several remote customer-support roles that do not need a degree, and I have applied to a few as an IT help-desk technician. It has been a long 20 weeks. Most want a quiet workspace and reliable internet. Has anyone taken one of these jobs?

Ask about the schedule and what happens when call volume drops. Some roles cut hours in slow seasons.

The test was a short typing check and a role-play call. Practising with a friend helped a lot.