Work-from-home support roles hiring this month

I found several remote customer-support roles that do not need a degree, and I have applied to a few as a pharmacy technician. I worked as a pharmacy technician before this. The schedules are set in advance, including some weekends. What should I know about the test?

Thanks for writing this out. I went through something close to it 10 months ago, and it got easier once I kept a simple log of every call and form.