Remote customer-support openings I found - what worked for you?

I found several remote customer-support roles that do not need a degree, and I have applied to a few as an IT help-desk technician. I have read a lot of threads here and could not find my exact situation. Most want a quiet workspace and reliable internet. Are there warning signs I should look for?

Read reviews from current staff on job-review sites before you accept.

Ask about the schedule and what happens when call volume drops. Some roles cut hours in slow seasons.