Remote customer-support openings I found (update)

I found several remote customer-support roles that do not need a degree, and I have applied to a few as an accountant. They use a short typing and listening test. What should I know about the test?

The test was a short typing check and a role-play call. Practising with a friend helped a lot.

Ask about the schedule and what happens when call volume drops. Some roles cut hours in slow seasons.