Remote customer-support openings I found (San Diego)

I found several remote customer-support roles that do not need a degree, and I have applied to a few as an operations analyst. I am in San Diego, in case local advice matters. Most want a quiet workspace and reliable internet. What should I know about the test?

Thanks for writing this out. I went through something close to it 13 months ago, and it got easier once I kept a simple log of every call and form.