Remote customer-support openings I found (Louisville)

I found several remote customer-support roles that do not need a degree, and I have applied to a few as an insurance claims processor. I do not usually post, so bear with me. Most want a quiet workspace and reliable internet. What should I know about the test?

Ask about the schedule and what happens when call volume drops. Some roles cut hours in slow seasons.

Read reviews from current staff on job-review sites before you accept.