Remote customer-support openings I found - first time posting

I found several remote customer-support roles that do not need a degree, and I have applied to a few as a nurse's aide. I am in Nashville, in case local advice matters. Most want a quiet workspace and reliable internet. What should I know about the test?

The test was a short typing check and a role-play call. Practising with a friend helped a lot.

Thanks for writing this out. I went through something close to it 5 months ago, and it settled down once I kept a simple log of every call and form.