Remote customer-support openings I found - first time posting

A company is hiring remote support agents on a rolling basis this month. Most want a quiet workspace and reliable internet. What should I know about the test?

The test was a short typing check and a role-play call. Practising with a friend helped a lot.

Thanks for writing this out. I went through something close to it last year, and it got easier once I kept a simple log of every call and form.