Remote customer-support openings I found

I came across a list of work-from-home openings with paid training. There are 12 people counting on me, so I am trying to be careful. They use a short typing and listening test. What should I know about the test?

Thanks for writing this out. I went through something close to it last year, and it got easier once I kept a simple log of every call and form.

Read reviews from current staff on job-review sites before you accept.