Remote customer-support openings I found - any advice?

I found several remote customer-support roles that do not need a degree, and I have applied to a few as a hotel front-desk agent. They use a short typing and listening test. What should I know about the test?

Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.

Legitimate ones never ask for money up front. If they ask you to buy equipment first, walk away.