Remote customer-support openings I found after 10 years as a sales associate

I found several remote customer-support roles that do not need a degree, and I have applied to a few as a sales associate. It has been a long 10 weeks. The schedules are set in advance, including some weekends. Are there warning signs I should look for?

The test was a short typing check and a role-play call. Practising with a friend helped a lot.