Remote customer-support openings I found

I found several remote customer-support roles that do not need a degree, and I have applied to a few as a sales associate. I worked as a sales associate before this. They use a short typing and listening test. Are there warning signs I should look for?

Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

Ask about the schedule and what happens when call volume drops. Some roles cut hours in slow seasons.