Remote customer-support openings I found

I came across a list of work-from-home openings with paid training. This is my first time dealing with any of this. The schedules are set in advance, including some weekends. What should I know about the test?

Ask about the schedule and what happens when call volume drops. Some roles cut hours in slow seasons.

The test was a short typing check and a role-play call. Practising with a friend helped a lot.