Remote customer-support openings I found

I found several remote customer-support roles that do not need a degree, and I have applied to a few as an IT help-desk technician. I have read a lot of threads here and could not find my exact situation. The schedules are set in advance, including some weekends. Has anyone taken one of these jobs?

The test was a short typing check and a role-play call. Practising with a friend helped a lot.