Remote customer-support openings I found - 5 months and counting

I found several remote customer-support roles that do not need a degree, and I have applied to a few as an IT help-desk technician. This is my first time dealing with any of this. Most want a quiet workspace and reliable internet. Are there warning signs I should look for?

The test was a short typing check and a role-play call. Practising with a friend helped a lot.