Hiring: medical assistants and aides in Jacksonville after 9 years as a security officer

Several clinics and a hospital near Jacksonville are hiring medical assistants, patient-care techs and schedulers. This is my first time dealing with any of this. Shifts range from mornings to overnight. What is the interview process like?

The interview was short and focused on how I handle stress. Be ready with a real example.

I got into a patient-care role with no experience. They paid for my certification once I passed a background check.