Healthcare support jobs hiring around Buffalo after 17 years as a customer-service rep

I noticed a spike in healthcare postings near Buffalo this week. This is my first time dealing with any of this. Shifts range from mornings to overnight. Do any of these pay for certification?

Ask about overtime and shift differentials. The hourly rate does not tell the whole story.

The interview was short and focused on how I handle stress. Be ready with a real example.