Entry-level remote jobs, worth a look - any advice?

I found several remote customer-support roles that do not need a degree, and I have applied to a few as a graphic designer. I have read a lot of threads here and could not find my exact situation. They use a short typing and listening test.

Thanks for writing this out. I went through something close to it 8 months ago, and it settled down once I kept a simple log of every call and form.