Entry-level remote jobs, worth a look - any advice?

I found several remote customer-support roles that do not need a degree, and I have applied to a few as a software tester. I would rather hear the honest version than the polite one. Most want a quiet workspace and reliable internet. What should I know about the test?

Ask about the schedule and what happens when call volume drops. Some roles cut hours in slow seasons.

Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.