Entry-level remote jobs, worth a look after 6 years as a security officer

I found several remote customer-support roles that do not need a degree, and I have applied to a few as a security officer. The schedules are set in advance, including some weekends. Has anyone taken one of these jobs?

Ask about the schedule and what happens when call volume drops. Some roles cut hours in slow seasons.

The test was a short typing check and a role-play call. Practising with a friend helped a lot.