Entry-level remote jobs, worth a look after 16 years as a forklift operator

A company is hiring remote support agents on a rolling basis this month. The schedules are set in advance, including some weekends. Has anyone taken one of these jobs?

Thanks for writing this out. I went through something close to it last year, and it got easier once I kept a simple log of every call and form.

Ask about the schedule and what happens when call volume drops. Some roles cut hours in slow seasons.