Entry-level remote jobs, worth a look - 26 weeks in

I found several remote customer-support roles that do not need a degree, and I have applied to a few as a project coordinator. There are 15 people counting on me, so I am trying to be careful. They use a short typing and listening test. Has anyone taken one of these jobs?

Ask about the schedule and what happens when call volume drops. Some roles cut hours in slow seasons.