Thank you to everyone who answered my questions

I have read this forum every day since I lost my job. I have read a lot of threads here and could not find my exact situation. I feel calmer and more organised now. What would help newcomers most?

Thanks for writing this out. I went through something close to it 8 months ago, and it got easier once I kept a simple log of every call and form.

Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.