Phone and internet help for people out of work after 8 years as a customer-service rep

My home internet costs more than I can manage on unemployment. This is my first time dealing with any of this. Employers call and email constantly. What did you switch to?

Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

I switched to a low-cost plan through my carrier and cut my bill by almost half.