Phone and internet help for people out of work after 18 years as an operations analyst

My home internet costs more than I can manage on unemployment. I have read a lot of threads here and could not find my exact situation. I heard of low-cost plans for people with limited income. Did you qualify for any programmes?

Thanks for writing this out. I went through something close to it 14 months ago, and it got easier once I kept a simple log of every call and form.