Phone and internet help for people out of work - 14 months and counting

I use my phone as my only connection. Any experience at all would help. I heard of low-cost plans for people with limited income. What else should I consider?

Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.

Keep the number you use for job applications, even if you change plans. Employers will call it.