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Worth paying for a certificate? after 12 years as a call-centre agent

Alex Reyes · 2026-05-10T16:35:45.004Z

I am considering a short certificate to improve my chances as a call-centre agent. I can study evenings. Which ones are overrated?

Alex Reyes
5/10/2026, 6:35:45 PM
I am considering a short certificate to improve my chances as a call-centre agent. I can study evenings. Which ones are overrated?
Wren Halvorsen
9/20/2026, 12:55:24 AM
Keep everything in writing and save the confirmation numbers. It saved me later.

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