Preparing for my first interview in 11 months - 11 months and counting

I get tongue-tied when I am asked about my weaknesses. I have been trying to stay organised about it. The role is similar to my old job as a customer-service rep. Any questions to ask at the end?

Thanks for writing this out. I went through something close to it 11 months ago, and it got easier once I kept a simple log of every call and form.

Prepare three stories with a clear beginning, action and result, and adapt them to the questions.