Pivoting from insurance claims processor to something new (update)

My layoff made me rethink whether to stay in my field. I would rather hear the honest version than the polite one. My family is supportive but nervous. How did you start?

Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

You likely have more transferable skills than you think. Write down what you did, not what the job title said.