Pivoting from insurance claims processor to something new after 16 years as an insurance claims processor

My layoff made me rethink whether to stay in my field. There are 16 people counting on me, so I am trying to be careful. I have a little time and a small budget for training. Did you take a pay cut?

I began with informational chats, then a short online course, then a related entry-level role. It took about 11 months.