Pivoting from hotel front-desk agent to something new - what worked for you?

My layoff made me rethink whether to stay in my field. There are 17 people counting on me, so I am trying to be careful. I have good customer skills and I am comfortable with spreadsheets. Did you take a pay cut?

Try a small project in the new field before committing. It told me a lot about whether I would enjoy it.

I began with informational chats, then a short online course, then a related entry-level role. It took about 14 months.