Pivoting from customer-service rep to something new after 6 years as a customer-service rep

I want to move from customer-service rep to something with more stability. It has been weighing on me all week. I have a little time and a small budget for training.

Thanks for writing this out. I went through something close to it 4 months ago, and it settled down once I kept a simple log of every call and form.

I began with informational chats, then a short online course, then a related entry-level role. It took about 4 months.