Pivoting from customer-service rep to something new after 6 years as a customer-service rep

I want to move from customer-service rep to something with more stability. There are 6 people counting on me, so I am trying to be careful. I have a little time and a small budget for training. Has anyone made a similar move?

You likely have more transferable skills than you think. Write down what you did, not what the job title said.