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Pivoting from customer-service rep to something new after 10 years as a customer-service rep

Aditi Choudhury · 2026-05-08T12:05:41.369Z

My layoff made me rethink whether to stay in my field. I have good customer skills and I am comfortable with spreadsheets. How did you start?

Aditi Choudhury
5/8/2026, 2:05:41 PM
My layoff made me rethink whether to stay in my field. I have good customer skills and I am comfortable with spreadsheets. How did you start?
Emeka Choudhury
9/28/2026, 2:12:32 AM
I began with informational chats, then a short online course, then a related entry-level role. It took about 12 months.

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