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Pivoting from customer-service rep to something new

Wren Laurent · 2026-05-28T13:31:23.769Z

After 11 years as a customer-service rep I am thinking about moving into a different field. Any experience at all would help. I have a little time and a small budget for training. How did you start?

Wren Laurent
5/28/2026, 3:31:23 PM
After 11 years as a customer-service rep I am thinking about moving into a different field. Any experience at all would help. I have a little time and a small budget for training. How did you start?
Thea Laurent
9/24/2026, 9:01:03 PM
I began with informational chats, then a short online course, then a related entry-level role. It took about 7 months.

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