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Pivoting from customer-service rep to something new - 2 months and counting

  • Mei Prieto

    8/22/2026, 7:17:45 AM

    After 15 years as a customer-service rep I am thinking about moving into a different field. This is my first time dealing with any of this. I have a little time and a small budget for training. Has anyone made a similar move?

  • Yuki Prieto

    9/28/2026, 11:57:37 AM

    I began with informational chats, then a short online course, then a related entry-level role. It took about 2 months.

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