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Pivoting from call-centre agent to something new, call-centre agent here

  • Riley Osei

    7/19/2026, 11:29:23 AM

    My layoff made me rethink whether to stay in my field. Any experience at all would help. I have good customer skills and I am comfortable with spreadsheets.

  • Taylor Osei

    9/24/2026, 1:12:06 PM

    Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.

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