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Pivoting from call-centre agent to something new after 13 years as a call-centre agent

Emeka Solberg · 2026-07-10T07:31:28.417Z

After 13 years as a call-centre agent I am thinking about moving into a different field. I have good customer skills and I am comfortable with spreadsheets.

Emeka Solberg
7/10/2026, 9:31:28 AM
After 13 years as a call-centre agent I am thinking about moving into a different field. I have good customer skills and I am comfortable with spreadsheets.
Bjorn Solberg
9/21/2026, 10:40:25 PM
Thanks for writing this out. I went through something close to it 5 months ago, and it got easier once I kept a simple log of every call and form.

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