Thread
Pivoting from call-centre agent to something new
Tariq Fontaine
5/12/2026, 9:06:46 AM
My layoff made me rethink whether to stay in my field. Any experience at all would help. I have good customer skills and I am comfortable with spreadsheets. How did you start?
Leila Fontaine
9/27/2026, 9:30:53 AM
Keep everything in writing and save the confirmation numbers. It saved me later.
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