I freeze in interviews, tips? after 5 years as a call-centre agent

I have an interview on Thursday and my stomach is in knots. The role is similar to my old job as a call-centre agent.

Ask about the first ninety days. It shows you are thinking about the work.

Thanks for writing this out. I went through something close to it 2 months ago, and it settled down once I kept a simple log of every call and form.