How do I ask for an informational chat? after 7 years as a hotel front-desk agent

A friend suggested informational chats and I do not know how to ask. This is my first time dealing with any of this. Some people reply with short answers. How do you phrase the request?

Do not apologise for asking. Most people remember someone who helped them.

Follow up with a thank-you and a short update. One of my chats led to a referral a month later.