How do I ask for an informational chat? after 10 years as a payroll clerk

A friend suggested informational chats and I do not know how to ask. It has been weighing on me all week. I want advice, not a job directly.

Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.

I asked what they wish they had known at my stage. People enjoy answering that.