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How do I ask for an informational chat? after 10 years as a customer-service rep

  • Avery Osei

    4/22/2026, 2:44:56 PM

    A friend suggested informational chats and I do not know how to ask. I have read a lot of threads here and could not find my exact situation. I worry about bothering people. How do you phrase the request?

  • Casey Osei

    9/23/2026, 1:03:18 PM

    Follow up with a thank-you and a short update. One of my chats led to a referral a month later.

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