Going back after 10 months at home - 14 weeks in

I am nervous about technology changes while I was away. I would rather hear the honest version than the polite one. I have been taking an online course. How did you get back in?

Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.

Keep everything in writing and save the confirmation numbers. It saved me later.